Frequently Asked Questions

• Is the service totally unlimited?
  YES, on all networks EXCEPT UUnet (150 hrs) and Qwest (200 hrs), these limits are set by those networks not USA FAST.
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• Can I get my e-mail using Outlook Express?
  Your e-mail can be accessed by any software client that has pop abilities such as Outlook and Outlook Express,Pegasus, Eudora ect. . You may also access your e-mail from our Home Page from any computer connected to the Internet.
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• How do I change my access number?
  Find the access number you need from our access number availability page (remember, you can only use numbers from the network you are setup on)then change the number in your dialup screen before clicking Dial or Connect. Note- Some computers will require going to control panel and then Internet Options and changing it there before it will be a permanent change in the dialer screen.
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• What about my Privacy?
  Your privacy is a number one concern of USA FAST. We do not and will not share your personal information or e-mail address with anyone with out your prior consent. More information about our privacy policy can be found on our Terms of service page.
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• What about Spam?
  Our e-mail accounts our spam free and will remain so unless you give out your email address to websites or other businesses who might then start sending spam to you. If you keep your address for just friends and family you should not receive any spam emails. If you need an email address to signup for services from someone, we suggest getting a free web based account and giving that out instead, since it will have spam coming to it anyway. This will keep your account clean for the important emails that you want to receive.
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• Do you offer more than just Dialup?
  We do offer USA FAST SURF which allows you to surf the net at 5 X's the speed of a normal Dialup connection. There is an additional fee for this service.
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• Do you have a Setup Disk?
  Yes we do, it not only sets up your computer but gives you diagnostics for your e-mail and connections with the ability to automaticlly fix tthe problems, a support agent built right in to answer most questions, and it also includes the phone book listings of all our access numbers nationwide.
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